Property Support Virtual Assistant (Property VA)
Dedicated property-trained VAs from £5.50–£6.75/hr, supporting tenancy management, maintenance coordination, listings, bookings and day-to-day property operations, all on UK business hours.
A PropPerly Property Support VA gives you an experienced assistant trained in UK lettings, maintenance, agency communication, and daily property workflows.
We handle recruitment, screening, onboarding, payroll and performance, you get a reliable specialist VA who understands property operations from day one.
Trusted by UK founders, agencies, property managers and service businesses.
What Your Property Support VA Can Handle
Tenancy & Applicant Management
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Tenant communication (WhatsApp, email, phone)
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Pre-qualification & applicant follow-ups
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Booking viewings & managing calendars
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Chasing references & documentation
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Preparing tenancy files & compliance checks
Maintenance Coordination
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Triage incoming maintenance issues
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liaising with tenants, landlords & contractors
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Scheduling works & follow-ups
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Updating CRM notes & work orders
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Tracking repairs through completion
Property Listings & Operations
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Updating property portals (Rightmove, Zoopla, OpenRent)
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Managing descriptions, photos & pricing
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Organising keys & access
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Updating CRM systems (Alto, Arthur, Jupix, Goodlord, etc.)
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Daily admin across your property workflow
If you mainly need general admin, inbox or customer support, see our General VA service.
If you need guest messaging & calendar support, view Airbnb Co-Host VA.
Best For
Letting agents, property managers, rent-to-rent operators, Airbnb hosts, block managers and busy landlords needing trained support with daily property admin, tenant communication, maintenance and listings.
Pricing & Plans
Typical Property VA rates: £5.50–£6.75/hr, depending on experience & weekly hours.
How It Works
Step 1
Tell Us What You Need
Admin, property, trades, Airbnb, ecommerce, healthcare, law firms, we learn your workflow and ideal working hours.
Step 2
We Match You With 3 Pro VAs
We interview, test and shortlist candidates, then send you 3 tailored profiles to review and interview.
Step 3
Start & Scale With Confidence
Your VA starts on your preferred UK shift. We handle onboarding, support and quality oversight.
Why Choose PropPerly
1️⃣ UK-Based & Fully Managed
We handle recruitment, screening, onboarding, payroll, quality checks and ongoing support — so your VA integrates smoothly into your business.
2️⃣ Pre-Vetted, Degree-Educated Talent
Only the top 2–3% pass our screening for communication, professionalism, technical setup and reliability.
3️⃣ Built for UK Workflows
All VAs work UK hours and are trained on UK standards, client communication, tools and admin processes.
4️⃣ Dedicated Account Manager
You get direct UK-based support for guidance, delegation help and performance check-ins.
5️⃣ Free Replacement Guarantee
If your VA isn’t the right fit, we rematch you quickly at no extra cost.
❓ FAQ — Property Support Virtual Assistant
What does a Property Support VA do?
A Property VA handles tenant communication, maintenance triage, bookings, listings, CRM updates, compliance admin and daily property tasks.
Do they know UK property systems?
Yes, many have experience with Alto, Arthur, Jupix, Goodlord, Fixflo and similar CRMs.
Do they work UK hours?
Yes, fully aligned with UK time.
How do payments work?
PropPerly invoices monthly. We manage payroll and payments to the VA.
Can I scale hours?
Yes, hours can be increased or reduced as needed.
What if it’s not a fit?
We provide a fast, free replacement.
Ready to streamline your property operations?