General Virtual Assistant (VA)
Dedicated, degree-educated VAs from £5.00–£6.25/hr trained in admin, inbox, scheduling, customer support and daily operations, all on UK business hours.
A PropPerly General Virtual Assistant helps you manage your day-to-day operations so you can focus on growth, clients, revenue, and strategy. We take care of recruitment, screening, onboarding, payroll and ongoing support, giving you a reliable, fully managed VA solution built for UK businesses.
Trusted by UK founders and businesses.
What Your General VA Can Handle
Admin & Organisation
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Inbox management & email drafting
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Calendar control & appointment scheduling
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CRM updates & data management
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Document creation, formatting & templates
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File organisation & cloud systems
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Travel planning & itinerary support
Communication & Customer Support
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Responding to customer inquiries
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Lead follow-up and reminders
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Live chat, WhatsApp and social DMs
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Client onboarding coordination
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Preparing briefs, summaries & reports
Operations & Light Marketing
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Research & competitor checks
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Spreadsheet creation & reporting
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Posting ready-made content
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Basic Canva edits
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Supplier coordination & order tracking
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Support with recurring workflow tasks
Best For:
Founders, tradespeople, clinics, e-commerce stores, small businesses, agencies and service providers needing reliable day-to-day admin and operations support at an affordable rate.
Pricing & Plans
Typical General VA rates: £5.00–£6.25/hr, depending on experience & weekly hours.
How It Works
Step 1
Tell Us What You Need
Admin, property, trades, Airbnb, ecommerce, healthcare, law firms, we learn your workflow and ideal working hours.
Step 2
We Match You With 3 Pro VAs
We interview, test and shortlist candidates, then send you 3 tailored profiles to review and interview.
Step 3
Start & Scale With Confidence
Your VA starts on your preferred UK shift. We handle onboarding, support and quality oversight.
Why Choose PropPerly
1️⃣ UK-Based & Fully Managed
We handle recruitment, screening, onboarding, payroll, quality checks and ongoing support — so your VA integrates smoothly into your business.
2️⃣ Pre-Vetted, Degree-Educated Talent
Only the top 2–3% pass our screening for communication, professionalism, technical setup and reliability.
3️⃣ Built for UK Workflows
All VAs work UK hours and are trained on UK standards, client communication, tools and admin processes.
4️⃣ Dedicated Account Manager
You get direct UK-based support for guidance, delegation help and performance check-ins.
5️⃣ Free Replacement Guarantee
If your VA isn’t the right fit, we rematch you quickly at no extra cost.
❓ FAQ — General Virtual Assistant
What does a General Virtual Assistant do?
A General VA handles admin, email, scheduling, CRM updates, customer support, basic social media tasks, reporting and everyday operations. It’s the easiest way to reduce workload and free up hours without hiring locally.
Do your VAs work UK hours?
Yes, all VAs work fully aligned to UK business hours.
How do I pay?
PropPerly invoices monthly. We manage payroll, HR and payments to the VA so you have zero admin to deal with.
Can I increase or reduce hours?
Yes, your plan can be adjusted as your business grows.
What if the VA isn’t a fit?
We provide a fast, free replacement so you’re never without support.
Do you help with delegation and setup?
Yes, your account manager guides you through workflow setup and delegation best practices.
Not sure what type of VA you need? Book a call and we’ll recommend the right match.