The Ultimate Guide to Property Virtual Assistants for UK Businesses

Property businesses across the UK are increasingly turning to property virtual assistants to manage admin, tenant communication, listings, compliance, and marketing. But with so many providers available, which property VA company is right for you?

In this guide, we compare the top property virtual assistant companies in the UK, including PropPerly, BruntWork, Wing Assistant, Magic, Fiverr, and more.

What Is a Property Virtual Assistant?

A property virtual assistant (Property VA) is a remote professional who supports estate agents, landlords, letting agencies, serviced accommodation operators, and property managers with tasks such as:

• Tenant communication

• Maintenance coordination

• Property listing uploads

• CRM management

• Compliance admin

• Lead generation

• Viewing coordination

• Airbnb guest messaging

  
  

Hiring a property VA allows agencies to scale without hiring expensive in-house staff.

Comparison Table

1️⃣ PropPerly (Best for UK Property Businesses)

PropPerly is a UK-based virtual assistant agency specialising in property management support. Unlike generic VA companies, PropPerly provides pre-vetted Filipino virtual assistants trained specifically for:

• UK lettings

• HMO compliance

• Serviced accommodation

• Tenant communication

• CRM systems

• Rightmove & Zoopla uploads

  
  

Why PropPerly Stands Out

✔ Dedicated full-time or part-time assistant

✔ Cancel anytime

✔ UK-focused processes

✔ Ongoing support & training

✔ Affordable compared to UK hires

Pricing starts from £599/month. Best for:

• Letting agencies

• Portfolio landlords

• Airbnb hosts

• Property sourcing companies

  
  

👉 Learn more about Property Virtual Assistants here

2️⃣ BruntWork

BruntWork provides offshore staffing solutions, including property assistants. They work with larger agencies and offer full-time staff solutions.

Pros

• Experienced offshore workforce

• Enterprise-level services

  
  

Cons

• Higher pricing

• Not UK property focused

  
  

Best for: Large property management firms.

3️⃣ Wing Assistant

Wing Assistant provides general virtual assistants on a subscription basis.

Pros

• Fixed monthly pricing

• Full-time options

  
  

Cons

• Not property-specialised

• General admin focus

  
  

Best for: Businesses needing general admin support.

4️⃣ Magic

Magic offers pay-as-you-go remote assistants.

Pros

• Flexible

• No long-term commitment

  
  

Cons

• Not dedicated

• Task-based rather than full support

  
  

Best for: Small one-off admin needs.

5️⃣ Fiverr

Fiverr is a freelancer marketplace where you can hire virtual assistants per task.

Pros

• Cheap

• Fast turnaround

  
  

Cons

• No vetting

• No long-term structure

• No property specialisation

  
  

Best for: Single short-term tasks.

6️⃣ Upwork

Upwork connects businesses with freelance virtual assistants worldwide.

Pros

• Large talent pool

• Flexible hiring

  
  

Cons

• Time-consuming hiring process

• No support or management

  
  

Best for: DIY hiring.

7️⃣ OnlineJobs.ph

This is a popular platform for hiring Filipino VAs directly.

Pros

• Low cost

  
  

Cons

• No screening

• No support

• No training

• Compliance risk

  
  

Best for: Experienced employers who want to manage VAs themselves.

Why Most Property Businesses Choose Dedicated Property VAs

The difference between general VAs and property-focused VAs is industry understanding. Property businesses deal with:

• Legal compliance

• Tenancy agreements

• HMO licensing

• Deposit protection

• Maintenance coordination

• Booking platforms

• Lead qualification

  
  

A general VA may struggle with this. A trained property VA can integrate immediately.

Frequently Asked Questions

How much does a property virtual assistant cost in the UK?

Typically, it ranges between £600–£1,200 per month, depending on hours and provider.

Are property VAs based in the UK?

Most are remote (often Philippines-based) but work UK hours.

Is it cheaper than hiring in-house?

Yes. Hiring a UK admin costs £2,000–£2,500/month plus taxes.

Can I cancel anytime?

It depends on the provider. PropPerly offers flexible options.