Airbnb & Short-Let Virtual Assistant for UK & European Operators
Get a dedicated, real person to handle guest messages, bookings, cleaner coordination and reviews. Not software, not a bot. Supporting operators across the UK and Europe, hours matched to your timezone.
Part-time £649/mo, 20h/week
Full-time £1,099/mo, 40h/week
No obligation • 15 minutes
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The Real Cost of Hiring In-House Short-Let Staff
Hiring an in-house co-host or short-let admin typically costs £25,000 to £35,000+ per year once NI, pension, holidays and overhead are included.
⏱ TIME RELIEF
Reclaim 15–25 Hours Per Week Without Hiring Staff
With a dedicated short-let assistant you can:
Stop answering guest messages every day
Stop chasing cleaners between check-outs and check-ins
Stop watching your calendars in fear of a double booking
Never let a review slip through unanswered
Get your day-to-day operation under control
FIXED MONTHLY PRICING
CANCEL ANYTIME
FREE REPLACEMENT
No obligation • 15 minutes
What Your Dedicated Short-Let VA Takes Off Your Plate
From guest communication to payout reconciliation, your VA handles the daily operational work behind a short-let business, so you can focus on adding units and growing revenue. Your VA is a real, dedicated person, never a bot.
Guest Communication & Bookings
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Guest messaging across Airbnb, Booking.com and Vrbo, on the shift your guests need
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Answering enquiries and securing bookings
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Sending check-in instructions and house guides
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Handling mid-stay requests
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Coordinating early check-ins and late check-outs
Calendar & Turnover Management
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Managing calendars across platforms to prevent double bookings
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Coordinating cleaners and linen between every turnover
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Scheduling maintenance and contractor visits
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Tracking turnovers through to completion
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Keeping availability and minimum-night rules up to date
Listings, Pricing & Operations
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Optimising listings (titles, descriptions, photos, amenities)
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Supporting dynamic pricing with PriceLabs or Beyond
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Managing reviews and guest feedback
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Reconciling payouts and tracking income
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Updating tools like Guesty, Hospitable and Hostaway
Best For
Airbnb hosts, short-let operators, serviced accommodation businesses and rent-to-rent operators who need reliable daily support with guest communication, turnovers, calendars and reviews. across the UK and Europe
Pricing & Plans
Hiring an in-house co-host costs £30,000+ per year. Here is a smarter alternative:
Essential
ESSENTIAL
£649
per month
Perfect for businesses needing consistent weekly support
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20 Hours/Week
80 hours per month
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UK-Based Support
Professional assistance during UK business hours
Dedicated Assistant
Your personal virtual assistant who knows your business
Quality Control
Regular oversight to ensure excellence
No obligation • 15 minutes
Pro
PRO
£1,099
per month
Ideal for businesses wanting a fully dedicated Pro VA
40 Hours/Week
160 hours per month
UK-Based Support
Professional assistance during UK business hours
Dedicated Assistant
Your personal virtual assistant who knows your business
Quality Control
Regular oversight to ensure excellence
No obligation • 15 minutes
How It Works
Simple, Efficient, and Tailored to Your Business Needs
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Tell Us What You Need
Guest comms, channel management, reviews, listings, admin. We learn your setup and the tasks you want off your plate.
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We Match You With Your Pro VA
Only the top 1% pass our screening. We send you profiles, you interview them, you choose.
Start & Scale With Confidence
We help you onboard with a free onboarding guide, then give ongoing support as you scale.
Why Choose PropPerly
We don’t just send CVs, we act as your partner in building a reliable remote team.
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Free Replacement Guarantee
If your VA isn’t the right fit, we rematch you quickly at no extra cost.
UK-Managed & Fully Supported
We handle recruitment, screening, onboarding, payroll, quality checks and ongoing support, so your VA integrates smoothly into your business.
Pre-Vetted, Degree-Educated Talent
Pre-Vetted Real People, Never a Bot
A real, dedicated person assigned to you. Only the top 1% pass our screening for communication, professionalism, technical setup and reliability.
Experienced With Short-Let Operations
Short-let and serviced accommodation runs on the same core operation worldwide, so your VA brings proven hospitality and booking-platform experience and adapts fast to your setup.
Dedicated Account Manager
You get direct UK-based support for guidance, delegation help and performance check-ins.
With PropPerly, you get reliable, long-term virtual staff at a fraction of the cost of hiring in-house.
No obligation • 15 minutes
Frequently Asked Questions
Find answers to the most common questions about how our short-let VAs help your business. If you have any other questions, feel free to get in touch.
What does an Airbnb or short-let VA do?
A short-let VA handles guest communication, booking and calendar management across platforms, cleaner and turnover coordination, listing optimisation and much more.
Do you work with European operators?
Yes. Short-let operations run the same way across Europe, and our VAs provide fluent English guest communication for hosts in France, Spain, Switzerland, the Netherlands and beyond. This includes British owners running short-lets abroad. Your VA works the hours that suit your timezone, and billing is simple with no UK VAT added for EU businesses.
What platforms and tools do your VAs work with?
Our VAs work with Guesty, Hospitable, Hostaway, Airbnb, Booking.com, Vrbo, PriceLabs and Beyond, and adapt quickly to your setup.
Can a VA act as my co-host?
Yes. Many clients use their VA as a co-host for day-to-day guest communication and operations, while you keep account ownership and final control.
Do they work UK hours?
By default your VA covers your UK business hours. If your guests need evening or overnight cover, we can assign a VA to that shift instead.
What if it’s not a fit?
We provide a fast, free replacement.
